# Nossy vs Town > Town is an AI chief of staff for email, calendar, and work tools. Nossy is a shop secretary in LINE or Telegram, with the record in a spreadsheet in your Drive. ## Short answer Town is an AI assistant (a Townie) for people whose work lives in Gmail, Calendar, Slack, and docs. Keep it for that office. A shop that runs on LINE does not get a Townie. Nossy is the secretary in the chat the staff already answer. ## What Town is for Town is an AI assistant for work. You name a Townie, give it an email like alex@town.com, connect Gmail and Calendar, and it drafts, schedules, and chases follow-ups, usually with your approval before anything leaves. It is aimed at chiefs of staff and operators. That is office work, done well. ## Where it breaks in a chat-run shop ### The shop is not an email address A cafe's operating system is the group chat. Town's operating system is inbox and calendar. Staff will not CC a Townie on a delivery. ### Tool connections Nossy does not have Town talks to HubSpot, Linear, QuickBooks, and more. Nossy does not connect to other software yet. If that mesh is the job, Town wins. ### Approval queues assume a desk Town's "nothing leaves without approval" is right for a CEO inbox. A shift logging stock needs the row written now, in the chat. ## What Nossy does instead Nossy interviews the owner, shapes the workbook, and lives in LINE, Telegram, or a WhatsApp direct chat. It is a secretary for operations, not for email. Keep Town at the desk. ## What Nossy does not do - Nossy works in LINE, Telegram, and WhatsApp direct chats. WhatsApp group chats and iMessage are coming soon. - Nossy does not connect to your other software yet. Tool connections are coming soon. - Nossy never messages your customers. It works inside your team's own chat, and it nudges your own people. - Nossy does not replace a POS, a payment system, or accounting software. - Nossy reads a spreadsheet you already have once, during setup, and only if you share it as anyone with the link. Day to day it sees the files it created or was sent in chat, so a file you drop into the Drive folder by hand stays invisible to it. - The report pages Nossy builds are public links that last about a day. The workbook in your Drive is the durable record. - Town connects Gmail, Calendar, Drive, Slack, CRMs, and many other work tools, and it drafts in your voice with approval. Nossy does not connect to those tools yet. - Town is a full product for chiefs of staff and operators at a desk. Nossy is in beta, onboards by call, and is built for chat-run shops rather than inbox-run offices. ## Pricing - Plus is $20 a month with 4,000 credits. Pro is $40 with 8,000. Max is $100 with 20,000. - One price per business. Your whole team chats with Nossy at no extra cost, because there are no seats. - Credits measure the work Nossy does. $1 buys 200 credits. Plan credits reset monthly, top-up credits do not expire. - There is no free plan. Nossy is in beta and we onboard teams by call. ## Common questions ### Can Nossy replace Town? No. Town is for email-and-calendar work. Nossy is for operations in a staff chat. Different desks. ### Will my staff actually use it? Town assumes a work email. Counter staff often do not have one. They have the group chat. Nossy joins that. ### What does it cost compared to Town? See town.com for current plans (as of 2026-08). Nossy is $20, $40, or $100 a month per business. ### What happens to my data if I stop? Nossy's workbook stays in your Google Drive. Town's tasks stay with Town. ## Sources Town facts on this page were checked against its public documentation on August 13, 2026. - https://www.town.com/docs - https://www.town.com/chief-of-staff --- Canonical page: https://nossy.ai/alternative/town More about Nossy (for AI agents): https://nossy.ai/llms.txt ยท full context: https://nossy.ai/llms-full.txt Nossy is an AI employee that runs local business operations from the chat your team already uses (LINE, Telegram, and WhatsApp direct chats). The records live in a spreadsheet in your own Google Drive, and they stay yours if you leave. Plus $20/mo, Pro $40/mo, Max $100/mo. Made by ZENDAI DIGITAL COMPANY LIMITED. Start: https://nossy.ai/